At our school, we recognise that every family may need a little extra support from time to time. If you are experiencing difficulties with finances, food, housing, wellbeing, parenting, employment, or any other family circumstances, please do not hesitate to contact us.

We understand that asking for help can sometimes feel difficult, but support is available and you are not alone. Our staff are here to listen and, where possible, can offer advice, practical support, or help connect you with local services and organisations that may be able to assist.

All conversations will be treated sensitively and confidentially. We encourage families to get in touch as early as possible so that we can work together to find the most appropriate support.

The information below outlines some of the services available within the local community that may be helpful to families.

School Uniform Support

Families may wish to access the local School Uniform Pop Up Shop at Rucstall Community Centre, which offers a selection of pre-loved school uniform items. Families can swap items or make a suggested £1 donation, and cash or card payments are accepted. Donations of good-quality uniform are also welcomed. The Pop Up Shop takes place on Fridays from 10.00am to 12.00pm. For further information, contact christine@viables.org.uk

Community Support Services

Basingstoke Food Bank

Emergency food parcels, food vouchers during school holidays, and signposting for financial and other support.

https://basingstoke.foodbank.org.uk/

Basingstoke Community Food Link

Delivery of 'too good to go' food available to the community. No referral needed, open to all. Limited to one bag per household.

• Rucstall Community Centre - Tuesdays at 10am
• The Roger Morris Centre - Wednesdays at 10am
• Viables Community Centre - Fridays at 10am

Other locations available, see https://bcfd.org.uk/ for full info

Citizens Advice Bureau

Advice and support in many areas including benefits, employment, finances, housing, immigration, health and legal rights.

https://www.cabasingstoke.org.uk/

0808 278 7829, Monday to Friday 9am - 4pm

CAB Crisis Resilience Fund

Emergency funding for individuals and families in crisis or with unexpected costs.

Self-Referral available at https://www.cabasingstoke.org.uk/

Community Coaching (via Basingstoke Food Bank)

One-to-one support for managing challenging circumstances an individual may be going through.

07722 673645

Basingstoke Community Wardrobe

Adult and children's pre-loved clothing available for a small donation or for a swap.

The Roger Morris Centre, Eastrop

Monday to Friday 10am - 12pm but hours may vary, call 01256 473 634 to confirm.

Hampshire Healthy Families

Offering support and guidance on children’s health and development, with regular in-person sessions and meet ups across Basingstoke.

https://www.hampshirehealthyfamilies.org.uk/  

SNG Customers Only - Employment and Skills Training

0300 5000 926 ask for Employment and Skills Team

SNG Customers Only - Support Services

Support and services for debt, benefits, household bills, and employment.

0300 5000 926

www.sng.org.uk/customers/support